What Data Do We Collect from Users?
When users register or use hikigaeru3d services, we collect several categories of data required to operate the service properly. This information is collected directly from users as well as through their activity on the platform.
Full name, email address, phone number, date of birth, and username provided at registration.
Bank name, account number, and account holder name for the purposes of deposits and withdrawals in Rupiah.
Device type, operating system, browser version, IP address, and time zone used to access the platform.
Activity history on the platform, pages visited, session duration, and interactions with service features.
What Is This Data Used For?
hikigaeru3d only uses collected data for legitimate purposes directly relevant to service operations. Data is never used for purposes unrelated to the services provided to users.
- Account management: Creating, verifying, and maintaining user accounts so the service can run safely and smoothly.
- Transaction processing: Validating and processing deposits and withdrawals in IDR Rupiah according to the payment method chosen by the user.
- Platform security: Detecting suspicious activity, preventing fraud, and ensuring that only legitimate account owners can access the service.
- Service improvement: Analyzing usage patterns anonymously to improve the platform's interface, speed, and features for a better user experience.
- Official communications: Sending important notifications related to accounts, transactions, or policy updates via email or channels approved by the user.
- Regulatory compliance: Meeting applicable legal obligations, including identity verification (KYC) when required by the system.
Data Security and Third-Party Involvement
How We Protect Your Data
hikigaeru3d applies SSL (Secure Socket Layer) encryption to all connections between user devices and our servers. This ensures that transmitted data—including login information and IDR transaction details—cannot be intercepted by unauthorized parties during transmission.
Data is stored on servers protected by multi-layered security systems. Internal access to user data is granted only to personnel who genuinely need it to carry out operational duties. No user passwords are stored in plain text—all passwords use one-way encryption.
Sharing Data with Third Parties
hikigaeru3d does not sell, rent, or exchange users' personal data to third parties for their own commercial purposes. Data may only be shared in the following limited situations: with payment gateway providers used to process IDR transactions, with technical service providers that support platform operations (under binding confidentiality agreements), or when required by law or a competent authority.
Every third party that works with this platform is bound by data protection obligations equivalent to the standards we apply internally.
Your Rights Over Personal Data and How to Exercise Them
As a hikigaeru3d user, you have a number of rights you can exercise regarding the personal data we manage. We are committed to facilitating the exercise of these rights in a fair and timely manner.
You have the right to request information about what personal data we hold related to your account. This request can be submitted through our official support email.
If any information is inaccurate or no longer relevant, you can request a data update through your account panel or by contacting the support team.
Users may request deletion of personal data when closing their account. Some data may be retained in accordance with legal obligations or for dispute resolution purposes.
Policy Updates and How to Contact Us
This Privacy Policy may be updated from time to time as our services evolve or applicable regulations change. Any material updates will be announced on the official announcements page of the platform before taking effect. For questions, data access requests, or objections to data use, please contact us by email: [email protected]. You can also visit FAQ page for guidance on privacy and account management.
Comfortable with Our Policy?
hikigaeru3d is built with the privacy and security of Indonesian users in mind. If you understand how we handle your data, the next step is to create an account and start exploring the platform.